Les livres de l'auteur ros wright

Année : 02/2008

Good Practice focuses on the language and communication skills that doctors need to make consultations more effective using five elements of good communication: verbal communication, active listening, voice management, non-verbal communication and cultural awareness. The course teaches learners how to sensitively handle a range of situations such as taking a patient history and breaking bad news, [...]
[lire la quatrième du livre Good Practice - Student's Book]